Warranty Assurance from Vent Vision
At Vent Vision, we stand behind the quality of our products, each of which comes with a solid manufacturer's warranty. Our Vent Vision branded items are protected by a 60-day limited warranty period. Should you encounter any manufacturing defects within the first 60 days of your purchase, we are committed to either repairing or replacing the affected product at our discretion. Please note that our warranty policy does not cover damages resulting from normal wear and tear, misuse, abuse, or modifications to the product. For warranty services, the product must be returned to us by the buyer, with shipping costs prepaid, at Vent Vision, 36 Curtis Ave., Rutland, VT 05701.
Return Policy for Hassle-Free Shopping
Vent Vision prioritizes your satisfaction and offers a straightforward return process. However, please be aware that we require prior approval for all returns to ensure they meet our criteria. Items that are returned will be subject to a 25% restocking fee. To qualify for a return, the merchandise must be in its original, new condition, including the original packaging. The responsibility for covering the shipping costs for returned items falls on the customer, and these must be shipped prepaid to our return address: Vent Vision, 36 Curtis Ave, Rutland, Vermont 05701.
Please remember that special orders or custom-made items are final sale and not eligible for return.